top of page

Privacy Policy

This Privacy Statement outlines how MedicalPro Healthcare & Wellness Sdn. Bhd. ("MedicalPro") collects, stores, and handles personal information in accordance with the Personal Data Protection Act 2010 and the laws of Malaysia. By providing your personal information to us, you consent to the collection, use, access, transfer, storage, and processing of your personal information as described in this Privacy Statement.

 

What This Privacy Statement Explains:

  • Personal information collected and how it is collected.

  • Use of your personal information.

  • Disclosure and transfer of your personal information.

  • Your rights to access and correct your personal information.

 

Our Commitment to You:

  • We value your trust and are committed to protecting your personal information. We provide this Privacy Statement to inform you of our practices and choices you have regarding your Personal Information.

 

Defining Personal Information:

  • Personal information includes any information directly or indirectly related to you. This Privacy Statement applies to individuals or natural persons.


What Kind of Personal Information We Collect:

  • Name, age, gender, date of birth.

  • Race, nationality, identity card number/passport number.

  • Contact information (address, phone number, email).

  • Marital status.

  • Purchase details and history

 

When and How We Collect Your Personal Information:

  • Directly from you through various channels. From third parties with your consent or as permitted by law.

 

How We Use Your Personal Information:

  • Registration of an account.

  • Sending promotional materials and marketing.

  • Administrative purposes and record keeping.

  • Data analysis for better understanding of your characteristics and needs.

  • Responding to complaints or inquiries.

  • Improving our services and preventing fraudulent activity.

  • Disclosure as required by law or with your consent.

 

Disclosure of Your Personal Information:

  • Law enforcement and government agencies.

  • Companies, organizations, and affiliates for services related to our business.

  • Other parties with your consent.

 

Direct Marketing:

  • We may use your Personal Data for direct marketing purposes, subject to applicable laws and regulations. You can opt-out of direct marketing by contacting us.

​

Incomplete Personal Information:

  • Incomplete data may lead to processing issues and inability to provide requested services.


Your Rights to Access and Correct Your Personal Information:

  • You have the right to access and correct your personal information. You can request to stop processing your personal information for marketing purposes. You can withdraw your consent, subject to applicable restrictions.


Your Obligations:

  • Provide accurate and up-to-date information.

  • Update your personal data as needed.

 

Transfer of Your Personal Information Outside Malaysia:

  • We may transfer your personal information outside Malaysia with appropriate safeguards.


Updates to Our Privacy Statement:

  • We may update this Privacy Statement, and the updated version will apply.


Cookie Policy:

  • We may use cookies and similar technologies to enhance your online experience. Information collected through cookies is subject to this Privacy Statement.


For queries, concerns, or complaints, contact us via email at medicalpro459@gmail.com.myduring office hours.​

bottom of page