Terms & Conditions

GENERAL

During the registration process, it is mandatory to provide accurate, current, and complete personal information. In case of any changes, you may update your information online or inform us via email. It is crucial to maintain the security of your account password and notify us immediately if there is any breach of security or unauthorized use of your account. To place an order with us, you must be at least 18 years old and possess a valid credit or debit card issued by an acceptable bank.

ORDERS

Please note that we aim to process and dispatch all orders within 24 hours of receiving payment. The estimated delivery times provided are approximate and start from the date the order is dispatched. We are not responsible for any delays caused by customs clearance processes at the destination.

PAYMENT

All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until the checkout process is completed. MedicalPro reserves the right to cancel an order for any reason.

DELIVERY

Payment can be made using Visa, MasterCard, debit cards, or other methods as clearly stated on our website.By proceeding with the payment, you confirm that the credit card/debit card being used is either yours or you have explicit authorization from the owner to use it. We take all reasonable measures to ensure the security of our website. Online banking transactions on our site are processed using HITPAY, a secure online payment gateway that encrypts your details within a secure host environment. While we take necessary precautions to protect the details of your order and payment, we cannot be held liable for any loss you may incur if a third party gains unauthorized access to the data you provide while accessing or ordering from our site, unless there is negligence on our part